Terms & Privacy

Terms and Conditions

Welcome to Empyre! Please review the following Terms and Conditions carefully as they govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using the Empyre website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Products and Pricing

Empyre specializes in selling high-quality Cuban chains. All product descriptions and prices are subject to change without notice. We strive to ensure the accuracy of product information, but we do not warrant that the descriptions or other content on the website are accurate, complete, reliable, or error-free.

3. Return Policy

We offer a 30-day return policy on all products purchased from Empyre, provided the following conditions are met:

• The product is returned in its original condition, without any damage.

• The return request is initiated within 30 days from the date of purchase.

To process a return, please contact our customer service team to obtain a Return Authorization (RA) number. The cost of return shipping is the responsibility of the customer unless the product is defective or was incorrectly shipped.

4. Lifetime Replacement Warranty

Empyre offers a lifetime replacement warranty on all products under the following conditions:

• The product must be accompanied by the original receipt or proof of purchase.

• The customer must provide a clear photo of the damage.

• The damage must not be extreme or due to physical abuse by the purchaser.

This warranty covers manufacturing defects but does not include damages resulting from misuse, accidents, or normal wear and tear. Empyre reserves the right to determine whether a replacement is appropriate.

5. Price Match Guarantee

We offer a price match guarantee to ensure our customers receive the best value. To qualify for a price match:

• The competitor's product must be identical in quality and specifications.

• The competitor must be a registered company with a valid business license.

• The competitor's price must be verifiable and currently available.

To request a price match, please contact our customer service team with the details of the competing offer.

6. Payment and Billing

All transactions on the Empyre website are processed securely. We accept various forms of payment, including credit/debit cards and other payment methods as specified on our website. By providing payment information, you authorize Empyre to charge the specified amount to your chosen payment method.

7. Intellectual Property

All content on the Empyre website, including but not limited to text, graphics, logos, and images, is the property of Empyre or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Empyre shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or products. Our total liability to you for any claim arising from or related to these Terms and Conditions shall be limited to the amount you paid for the product in question.

9. Changes to Terms and Conditions

Empyre reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of any changes constitutes your acceptance of such changes.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms and Conditions shall be resolved exclusively in the courts of [Your Jurisdiction].

11. Contact Information

For any questions or concerns regarding these Terms and Conditions or our products, please contact us at:

Empyre Customer Service
Email: contact@empyrechain.com

Thank you for shopping with Empyre! We appreciate your business and look forward to serving you.